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kHomes Privacy Policy

Visitor Management App - Privacy Policy

Welcome to K Homes. We are committed to protecting your privacy and ensuring you have a positive experience on our app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the app includes:

A. Personal Data

Demographic and other personally identifiable information (such as your name, email address, and phone number) that you voluntarily give to us when you register with the app, or when you participate in various activities related to the app, such as community management and visitor registration.

B. Device and Permission-Based Information

To provide certain features, our app requests access to specific permissions on your device:

  • Location Data (Optional): We may request access or permission to track location-based information from your mobile device to provide you with a list of nearby communities to join or visit. This permission is completely optional, and the app will continue to function smoothly if you decline it. (Permissions: ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION, ACCESS_BACKGROUND_LOCATION).
  • Camera and Photos: We request access to your device's camera and photo library to allow you to upload community images, register visitor images, and manage profiles.
  • Push Notifications: We may request to send you push notifications regarding your account, visitor arrivals, community updates, or app features.

C. Derivative Data

Information our servers automatically collect when you access the app, such as your native actions that are integral to the app, including device information, operating system, and app interactions.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the app to:

  • Facilitate account creation and logon process.
  • Manage user accounts, roles (e.g., Guard, Community Admin), and security.
  • Process visitor entries, approvals, and maintain visitor history logs.
  • Notify you of updates, security alerts, and visitor arrivals.
  • Enhance app functionality and user experience.

3. Disclosure of Your Information

We do not sell your personal data to any third parties. We do not use third-party analytics or crash reporting tools. We may share information we have collected about you in certain limited situations:

  • Third-Party Service Providers: We use Firebase Cloud Messaging strictly for the purpose of sending push notifications. We collect your device's FCM token and store it securely on our servers to enable this feature.
  • External Mapping Applications: The app may use your coordinates to open external mapping applications (like Google Maps) to display community locations.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy. Specifically, visitor logs and visitor images are guaranteed to be available within the app for a period of 6 months. After 6 months, this data is either permanently deleted from our active systems or securely archived solely for future audit and compliance purposes.

5. User Data Rights and Deletion

You have the right to request the deletion of your account and associated personal data. You can permanently delete your account directly within the app by navigating to Settings > Account and selecting the delete account option. Alternatively, you can contact us to request the deletion of your information.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Children's Privacy

Our services are not intended for use by children. While the app functions simply as a digital register for visitor management and does not contain age-inappropriate features, we require users to be at least 18 years of age to use the app. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected personal data from anyone under the age of 18, we will take steps to delete that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: